It seems that some visitors have stumbled on my site from web searches, so I thought it best to at least provide an update on the closure of my Dell XPS 1645 nightmare.

I've updated the original article to include what details I could of the remainder of the experience.

I'm really disappointed with Dell, I do like their products - they have good specs and are somewhat stylish, but their drop in quality control and incredibly poor customer service is simply not worth the pain.

Instead of these laptops I have taken a different approach. I went for two custom built desktops (Intel Core i7 930) and one netbook (Samsung N510), it's working out really well and cost me less.

I hope you never have to endure the poor customer service I received from Dell.

Let me know if you've had a similar experience with them.